Sign in to Mr Green
To access your Mr Green account, visit the Mr Green website and use the login form with your login details. You can sign in on desktop, in the mobile browser or via the native app for iOS and Android.
Enter your username or the email address you used when registering, along with your password. Mr Green offers Touch ID as a faster login option on compatible iOS devices.
Secure Login Details
Use a strong, unique password for your Mr Green account. A secure password should consist of capital letters, lowercase letters, numbers and special characters. Never share your password with other people or with customer service.
Mr Green customer service will never ask you for your password. If someone asks for your password, it is a fraud attempt. Report such requests to the genuine Mr Green customer service.
Reset password
If you've forgotten your password, you can change it using the password reset function on the Mr Green login page. Enter the email address linked to your account.
Mr Green sends you a secure link by email. Follow the link and create a new password. The link is valid for a limited time. If you don't receive a link within the timeframe, check your spam or junk email folder.
Two-factor authentication and account security
Protect your account with a strong password and use available security options such as Touch ID on your device. Check your account activity regularly and report any suspicious logins to customer service.
Do not use public or shared computers for sensitive account actions. Always log out before closing your browser, especially on shared devices.
Mobile access
The Mr Green app is available for iOS and Android and provides full access to your account. You can sign in to the app with the same login details as on the website. The app supports Touch ID for faster logins.
Mr Green is also accessible via mobile browser. Use WiFi, 3G, 4G or 5G for a stable connection.
Account recovery and issues
If you cannot log in or cannot access your account, contact Mr Green customer service. The team will help you restore access and can review your account.
Customer service is available by email. When requesting account recovery, never provide your password. Instead, verify your identity through other secure methods.
FAQ
How do I log in to Mr Green?
Visit the Mr Green website and enter your username or email address along with your password. You can also sign in via the iOS or Android app or use the mobile browser.
What should I do if I've forgotten my password?
Use the password reset function on the login page. Enter the email address linked to your account. Mr Green will send you a secure link by email. Follow the link to create a new password.
How do I secure my account against unauthorised access?
Use a strong, unique password and never share it with anyone. Always log out on shared computers. Use Touch ID on supported devices. Check your account activity regularly and report any suspicious logins to customer service.
Can I use my account on multiple devices?
Yes, you can sign in on desktop, mobile browser and the native apps for iOS and Android. Use the same login details on all devices.
What should I do if my account is locked?
Contact Mr Green customer service by email at [email protected]. The team will help you resolve the issue and restore access to your account.
