Payments, limits and account verification

Mr Green accepts payments in euros (EUR). Please note that the company may charge fees for deposits and winnings – these are non-refundable and are intended to offset taxes or duties that may be due to your government. Such fees are listed at checkout and updated from time to time.

The company reserves the right to charge fees for managing deposits and withdrawals on your account, which may be specified in the cashier. Mr Green does not accept cash deposits or cash withdrawals.

• Primary currency: EUR
• All payments are processed by evoke plc
• Fees may apply and are displayed at the checkout
• No cash deposits or cash withdrawals possible
• Account balance does not earn interest

Mr Green is subject to a system-wide monthly deposit limit of a maximum of 1.000 euros. This limit is managed via the LUGAS system (state list of approved internet gambling providers) and applies across providers. This means that deposits at different providers are counted towards this joint limit.

Please note that this limit is enforced automatically. It is important to monitor your personal limit settings via the LUGAS system and understand that you cannot exceed this limit, regardless of how many platforms you are registered with.

• Maximum monthly deposit: 1.000 euros
• Limit managed system-wide via LUGAS
• Applies across providers
• Automatic enforcement of limit
• Check your personal LUGAS limit settings

Information on exact withdrawal times and withdrawal limits (daily, weekly, monthly) is not publicly published. To find out these details, contact Mr Green's customer service by email.

Important: The company reserves the right to charge fees for withdrawal processing. A withdrawal request results in the forfeiture of all remaining restricted funds (including free spins and freeplay) and associated winnings that have not been converted to available funds.

• Withdrawal fees may apply
• Exact withdrawal times are not specified
• Weekly and monthly limits not published
• Withdrawal request forfeits remaining bonus funds
• Contact support for specific withdrawal details

Account verification is required. Your registration details – name, address, date of birth, place of birth and nationality – must be verified in accordance with the Money Laundering Act (GwG) and the State Treaty on Gambling (GlüStV).

Confirmation is triggered at registration. If you do not verify within 30 days after registration, the company may close your account and you will not be able to make deposits or play. You must complete verification via the SCHUFA database.

• Required at registration
• Verification via SCHUFA (Germany-specific)
• Time limit: 30 days after registration
• Required information: name, place of residence, maiden name, date of birth, place of birth, nationality
• SCHUFA consent: By registering, you agree that your data will be passed to SCHUFA for identity verification

Additional documents may be requested to confirm credit card details for deposits. The company reserves the right to carry out background checks for each member. This may include identity verification, credit checks or personal background investigations with the help of third-party companies.

If your deposit exceeds a total of 2.000 euros in your lifetime account, or if you make a withdrawal request, additional checks may be triggered. The company reserves the right to temporarily freeze or close your account if an investigation results in a negative or unclear outcome.

• Credit card details may be requested for verification
• Background checks possible
• Trigger: Deposits over 2.000 euros or withdrawal request
• Third-party companies may be involved
• Account can be temporarily frozen